{"id":29139,"date":"2026-08-04T22:23:04","date_gmt":"2026-08-05T03:23:04","guid":{"rendered":"https:\/\/cenotedosojos.mx\/?page_id=29139"},"modified":"2026-08-14T16:01:54","modified_gmt":"2026-08-14T21:01:54","slug":"faqs","status":"publish","type":"page","link":"http:\/\/cenotedosojos.mx\/es\/faqs\/","title":{"rendered":"FAQ’S"},"content":{"rendered":"
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two eyes cenote<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Cenote Dos Ojos es el nombre en ingl\u00e9s de Cenote Dos Ojos<\/em>, un par de impresionantes sumideros contiguos conectados por un legendario sistema de cavernas entre Tulum y Playa del Carmen. Disfrute de aguas cristalinas, espectaculares rayos de luz y puntos de entrada f\u00e1ciles que lo hacen perfecto tanto para buzos principiantes como para freedivers con experiencia y buzos certificados en cavernas<\/p>

Con Mexplor, puedes explorar ambos \u00abojos\u00bb a un ritmo relajado, aprendiendo sobre la geolog\u00eda, las estalactitas y las haloclinas que hacen que el cenote Dos Ojos sea \u00fanico. Nuestras opciones para grupos peque\u00f1os y privados te ayudan a evitar las prisas, y nuestro complemento de fotos submarinas captura tus mejores momentos con luz natural. Las rutas pueden incluir pasajes emblem\u00e1ticos como la L\u00ednea Barbie y la Cueva de los Murci\u00e9lagos (para buzos certificados), o un circuito tranquilo ideal para familias y creadores que desean tomas n\u00edtidas.<\/p>

Es bueno saberlo:<\/strong> El cenote se encuentra dentro del parque Dos Ojos, junto a la autopista 307; las pol\u00edticas de entrada y las tarifas pueden cambiar. Nosotros nos encargamos de la log\u00edstica, la informaci\u00f3n ecol\u00f3gica y los horarios para que usted pueda concentrarse en la experiencia. Reserve su tour al cenote Dos Ojos con Mexplor y descubra por qu\u00e9 es una visita obligada cerca de Tulum.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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dos ojos cenote<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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El cenote Dos Ojos es uno de los sitios de agua dulce m\u00e1s fotog\u00e9nicos de la Riviera Maya: un par de sumideros uno al lado del otro conectados por un extenso sistema de cavernas con una visibilidad extraordinaria. Ubicado entre Tulum y Playa del Carmen, es ideal para practicar snorkel sobre formaciones de piedra caliza, sesiones relajadas de buceo libre con rayos de luz y buceo guiado en cavernas para buzos certificados a lo largo de rutas famosas como la L\u00ednea Barbie y la Cueva del Murci\u00e9lago.<\/p>

With Mexplor\u2019s local guides, you\u2019ll explore both \u201ceyes\u201d at an unhurried pace, learn safety and eco-etiquette, and discover haloclines, stalactites, and mirror-calm passages that make Dos Ojos Cenote unique.<\/p>

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\u00a0We offer small-group and private options, plus underwater photography add-ons for travelers who want professional shots without the crowds. Planning a family outing, a creator-friendly session, or a pro-level dive? We tailor timing and routes so you get the cleanest water and the best natural light.<\/p>

Reserva tu experiencia en el cenote Dos Ojos con Mexplor y descubre por qu\u00e9 es una visita obligada cerca de Tulum para practicar snorkel, buceo libre y buceo en cavernas.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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FAQ'S<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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What is the price of the experience? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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The price is $1,200 MXN per person<\/b>.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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What is included in the package? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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The package includes a guide, snorkeling equipment, life jacket, locker, admission to the cenotes included in the tour, and access to the Cenote Jaguar zipline.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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How can I make a reservation? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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Send us a message with the following information:<\/p>

  • Full name<\/li>
  • Number of people<\/li>
  • Preferred date<\/li>
  • Preferred cenote: Ojo 1 or Ojo 2<\/li><\/ul>

    You will then receive instructions on how to make the deposit and confirm your visit.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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    How much is required to make a reservation? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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    A $400 MXN deposit per person<\/b> is required.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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    Is it necessary to book in advance? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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    Yes. An advance reservation is required to secure your spot on the day of your visit.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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    How is the deposit payment made? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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    The $400 MXN deposit per person<\/b> must be paid before the visit to secure the reservation.<\/p>

    • Mexican visitors may make the payment via bank transfer to a Mexican bank account.<\/li>
    • International visitors may make the payment through Stripe.<\/li><\/ul>

      Once the deposit payment has been confirmed, you will receive the corresponding QR code to present on the day of your visit.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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      When is the remaining balance paid? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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      The remaining balance of $800 MXN per person<\/b> is paid upon arrival at the park.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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      Can I reserve without paying the deposit? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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      No. Your spot is only secured after the $400 MXN per person deposit<\/b> has been received.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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      Is there another package available? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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      No. This is the only package available for this experience.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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      Can I remove any services to pay less? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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      No. The package is fixed and does not allow modifications, substitutions, or removal of services.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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      Are there discounts for Mexican citizens? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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      No. The price is the same for all visitors.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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      Are there discounts for local residents? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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      No. There are no discounts for local residents or residents of Quintana Roo.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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      Are there group discounts? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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      No. Group discounts are not currently available.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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      Can the reservation be modified? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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      The package cannot be modified. Any date changes must be requested in advance and will be subject to availability and reservation policies.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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      Is a reservation required for children? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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      Yes. Each child must be included in the reservation and requires the $400 MXN per person deposit<\/b> to secure their spot.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"

      two eyes cenote Two Eyes Cenote is the English name for Cenote Dos Ojos, a pair of stunning, side-by-side sinkholes connected by a legendary cavern system between Tulum and Playa del Carmen. Expect glass-clear freshwater, dramatic light rays, and easy entry points that make it perfect for first-time snorkelers, confident freedivers, and certified cavern divers […]<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-29139","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"http:\/\/cenotedosojos.mx\/es\/wp-json\/wp\/v2\/pages\/29139","targetHints":{"allow":["GET"]}}],"collection":[{"href":"http:\/\/cenotedosojos.mx\/es\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"http:\/\/cenotedosojos.mx\/es\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"http:\/\/cenotedosojos.mx\/es\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"http:\/\/cenotedosojos.mx\/es\/wp-json\/wp\/v2\/comments?post=29139"}],"version-history":[{"count":52,"href":"http:\/\/cenotedosojos.mx\/es\/wp-json\/wp\/v2\/pages\/29139\/revisions"}],"predecessor-version":[{"id":29441,"href":"http:\/\/cenotedosojos.mx\/es\/wp-json\/wp\/v2\/pages\/29139\/revisions\/29441"}],"wp:attachment":[{"href":"http:\/\/cenotedosojos.mx\/es\/wp-json\/wp\/v2\/media?parent=29139"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}